In Flanders, people call it a moeilijk — difficult — conversation. In the Netherlands, the same conversation gets called lastig — awkward, or a nuisance. Two words, two ends of…
You know you need to have the conversation. You've rehearsed the sentences in your head three times. And then, in the moment, you freeze, change the subject, or hear yourself…
Picture this: a colleague interrupts you for the third time in the same meeting. What do you do? Stay quiet and hope it stops bothering you? Answer sharper than you…
Search "inclusive leadership traits" and you'll get the same six or seven words in a different order every time: curiosity, cultural intelligence, courage, commitment, collaboration, cognizance of bias. Deloitte's research…
"We have a communication problem." It's the most-used and least useful diagnosis in the workplace. It sounds like an explanation. It's a dead end. Because communication is never "bad" —…
The meeting went smoothly. No raised voices. Everyone nodded at the action item. Two weeks later, nothing has moved, the decision is back on the table, and everyone is saying…
Most difficult conversations fail not in the conversation itself but in the preparation — or the lack of it. Here are 5 steps to walk in ready.
Giving feedback that lands without triggering defensiveness is a skill — and one you can learn. Here are 5 concrete steps based on connective communication.
Everyone has a dominant conversation profile — a pattern that emerges under pressure. Discover the 5 profiles developed by Leen Vermeersch and find yours.
Connective communication is a way of speaking and listening that combines honesty with empathy. Learn the NVC model and how it works in the workplace.